Reviews

Based on 1900 reviews
81%
(1542)
9%
(172)
5%
(86)
2%
(37)
3%
(63)
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: None
Improvements: Your customer service skills!
Bad customer service

I sent an email, left a voicemail, called multiple times to your office but no one ever called me back about my question. I would not recommend anyone since your office does not respond back to customers request! Typical asian company!

They're good ...But be careful
has 1 bottles broken,..maybe The UPS do ...I hope maybe next time I order nothing broken ...Thanks

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Fast n free shipping
Improvements: More discount
Love it

I felt my skin is smoother and better when I drink it daily.

H
Buy with Prime: Premium Bird's Nest Drink - Original - 12 Bottles x 240ml (8 oz.)
Hoang nguyen
NPS score:
0 (Not at all likely)
10 (Extremely likely)
real nest

real nest

H
Buy with Prime: Premium Bird's Nest Drink - Original - 12 Bottles x 240ml (8 oz.)
Henry Nguyen
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: good
real nest

real nest

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Great!

Looks good!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Great product

Fast delivery and great product. Each nest is smaller but it's more economical to consume on a regular basis.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Discount
Very delicious!

The drink is much more delicious than the soup.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Shipping quickly and packed very securely
Improvements: Don’t have any ideas right bnow
Ready to Drink.

Great to drink with your pills at night specially, for a person like me that I don’t have to eat any crackers or bread I just grab a bottle of ready made and it does the job for me to keep my pills down.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Great quality
Improvements: More specials
Great quality!

My family loves the quality of the bird nest we ordered. No pungent smell and very clean. I just recommended this to my mom and we just ordered for her the big gift package.

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Premium Bird’s Nest Soup - Original Rock Sugar - 6 bottles x 75ml (2.5 oz.)

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Not much
Improvements: Packing
Packing Issue

I have recently disappointed Golden Nest so much for continuing to damage my package though I have brought this packing issue to a Golden Nest reps many times. Every time I received my package, there was always one or two bottles broken. Again, I hope this message will get the Golden Nest team more attention from their loyal customer. Thanks - Tran

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Improvements: Customer Service
Broken item - no customer service

I received a broken package, took photos of the item, contacted customer service (on website, via email, via phone call), and never received any response . This is my last ever purchase.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I like the variety nests in the basket.
Improvements: communication. chat box never got respond.
Gift basket

I like the variety nests in the basket. Also need more discount code.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Tasted great!

We really like the taste of Loquat and Honey. Refreshing with the right amount of sweetness.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It is good value.
Improvements: bigger sales
Good Value

I bought 3 boxes of this bird's nest at Black Friday when it is on sale. The bird nest is better quality comparing to other brands and is good value. Taste naturally,

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Refill my energy
Improvements: More discount mor sale
Recommendations of products

When I drink birds nest soup I feel very good when I get up in the morning

Premium Red Bird’s Nest AAA – 227 Grams (8 Oz.)

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Improvements: Quality of the nests. Nests were wet and water weight added to the total weight
Nests were damp

Received my nests today and they were damp and lots of condensation on the inside. Very disappointed

Premium Bird's Nest Drink

Healthy, taste good, smoothly

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Very good

NPS score:
0 (Not at all likely)
10 (Extremely likely)

Good stuff